At 25ph12, your personal data is handled with the same seriousness as your funds. This Privacy Policy explains exactly what information we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have under Philippine law.
Six core privacy commitments 25ph12 makes to every registered Filipino player. Full details in the policy document below.
All personal data transmitted between your device and 25ph12 is protected by 256-bit SSL encryption — the same standard used by major Philippine banks. Your login credentials, payment details, and account information are never transmitted in plain text under any circumstances.
25ph12 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Data shared with third parties is limited strictly to service providers operationally necessary to run the Platform — and only under confidentiality agreements.
25ph12 processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and implementing rules issued by the National Privacy Commission (NPC). Your data rights under Philippine law are fully recognized and enforceable with us.
Personal data collected by 25ph12 is used only for the specific purposes disclosed in this Policy — account operation, payment processing, KYC compliance, responsible gaming monitoring, and PAGCOR regulatory reporting. We do not repurpose your data beyond what you were informed of at collection.
You retain full data subject rights under RA 10173: the right to access, correct, erase, object, and data portability. These rights can be exercised by contacting 25ph12 support at any time. Requests are processed within 15 business days — no bureaucratic barriers, no unreasonable delays.
25ph12 does not hold your data indefinitely. Retention periods are set based on legal requirements and operational necessity. Transaction and KYC records required by PAGCOR and AMLC are retained for the legally mandated period; all other data is deleted once the purpose for collection has been fulfilled.
This Privacy Policy describes how 25ph12 ("the Company", "we", "us", "our") collects, uses, stores, and protects the personal data of users ("Player", "you", "your") who access and use the 25ph12 gaming platform at 25ph12.club. This Policy is issued in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. This Policy forms part of our Terms & Conditions. By registering a 25ph12 account, you acknowledge that you have read, understood, and consented to the data practices described herein.
Privacy is not an afterthought at 25ph12 — it is a foundational design principle of our Platform. We operate in the Philippines, serving Filipino players from Manila, Cebu, Davao, Quezon City, and communities nationwide. Our players trust us with sensitive personal and financial data, and we take that responsibility seriously.
This Policy applies to all personal data processed by 25ph12 in connection with the registration, operation, maintenance, and closure of player accounts, as well as all gaming, financial, promotional, and customer support activities conducted through the Platform. It applies regardless of the device or medium used to access 25ph12.
For the purposes of the Data Privacy Act of 2012, 25ph12 is the Personal Information Controller (PIC) in respect of personal data collected through the Platform. As PIC, 25ph12 determines the purposes and means of processing your personal data and is accountable for the acts of any Personal Information Processor (PIP) engaged on its behalf.
25ph12 operates under a valid PAGCOR license, which requires the Platform to maintain comprehensive records of player data, financial transactions, and gaming activity for regulatory oversight purposes. These obligations form part of the legal basis for certain data processing activities described in this Policy.
25ph12 collects the following categories of personal data from players:
| Data Category | Specific Data Elements | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, ID document images, selfie photographs | Registration, KYC verification |
| Contact Data | Philippine mobile number, email address | Registration, account updates |
| Financial Data | GCash account name/number, Maya account details, bank account name/number, deposit and withdrawal records, transaction history | Payment processing, KYC |
| Gaming Activity Data | Game sessions, bets placed, wins and losses, game type preferences, session duration | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers, cookies | Automatic collection on access |
| Support Data | Chat transcripts, support ticket content, call recordings (if applicable), complaint details | Customer support interactions |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, cooling-off activations, problem gambling indicators | Account settings, monitoring |
Sensitive Personal Information: Government ID numbers, financial account details, and any data revealing your personal circumstances related to responsible gaming are classified as Sensitive Personal Information (SPI) under RA 10173 and are accorded the highest level of protection in our data processing practices.
25ph12 collects personal data through the following mechanisms:
Personal data collected by 25ph12 is used exclusively for the following purposes. We do not process personal data for purposes not disclosed in this Policy without first obtaining your explicit consent.
Under the Data Privacy Act of 2012, 25ph12 processes your personal data on the following legal bases:
25ph12 does not sell, rent, or trade personal data to third-party commercial entities. We share personal data only in the following limited circumstances:
No International Transfers: 25ph12 processes and stores all player personal data within the Philippines or on servers under Philippine data protection governance. We do not transfer personal data to foreign jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
The 25ph12 Platform uses cookies and similar tracking technologies to deliver and improve our services. Cookies are small data files stored on your device that help us recognize returning players, maintain session integrity, and analyze platform performance.
We use the following categories of cookies:
You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience with the 25ph12 Platform, including session persistence and login convenience.
25ph12 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. Our security infrastructure includes:
Data Breach Response: In the event of a personal data breach, 25ph12 will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with NPC Circular No. 16-03. Notification will include the nature of the breach, the data affected, and remediation steps taken.
25ph12 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. The following retention schedule applies:
| Data Type | Retention Period | Basis |
|---|---|---|
| KYC documents and identity data | 5 years after account closure | PAGCOR / AMLC regulatory requirement |
| Financial transaction records | 5 years after transaction date | RA 9160 Anti-Money Laundering Act |
| Gaming activity logs | 3 years after account closure | PAGCOR licensing conditions |
| Customer support records | 3 years after ticket resolution | Dispute resolution / legal claims |
| Marketing consent records | Until consent withdrawal + 1 year | RA 10173 accountability requirement |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming compliance |
| Technical / log data | 90 days rolling | Security and fraud monitoring |
Upon expiration of the applicable retention period, 25ph12 will securely delete or anonymize personal data such that it can no longer be associated with an identifiable individual.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 25ph12. These rights may be exercised at any time by contacting our Data Protection Officer (DPO).
Request a copy of the personal data 25ph12 holds about you and information about how it is being processed.
Request correction of any inaccurate or incomplete personal data in your 25ph12 account.
Request deletion of personal data where it is no longer necessary or where you withdraw consent — subject to legal retention obligations.
Object to processing carried out on the basis of legitimate interests, including marketing communications.
Receive your personal data in a structured, machine-readable format for transfer to another service provider.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.
The 25ph12 Platform is strictly intended for persons who are 21 years of age or older, as required by PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals below this age threshold.
If 25ph12 becomes aware that personal data has been collected from an individual below the minimum age, the relevant account will be immediately suspended, all personal data will be deleted, and any real-money funds will be returned to the payment source used. 25ph12 is not liable for any misrepresentation of age by a user during registration.
Age Verification: 25ph12 requires government-issued Philippine ID verification for all accounts prior to withdrawal activation. This process is the primary safeguard against underage registration. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.
25ph12 processes certain personal and behavioral data specifically for the purpose of protecting player welfare and fulfilling responsible gaming obligations under our PAGCOR license. This includes:
Responsible gaming data is treated as Sensitive Personal Information and is processed solely for player protection purposes. It is not used for commercial profiling, marketing segmentation, or game promotion targeting. For more information on the tools available, please visit the Responsible Gaming page.
25ph12 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via SMS or the registered email address at least 7 days before the changes take effect, and will display a prominent notice on the Platform.
The effective date of the current version is stated at the top of this document. Your continued use of the 25ph12 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
Version History: Where material amendments are made, a summary of key changes will be provided alongside the updated Policy to help you understand what has changed since the previous version.
25ph12 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or wish to exercise your data subject rights, please contact us through the following channels:
If you are not satisfied with our response to a data rights request or privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. This Privacy Policy was last reviewed on 1 January 2026.
25ph12 is PAGCOR-licensed, RA 10173-compliant, and built for Filipino players who value both great gaming and genuine data privacy. Join over 1 million members and experience the difference a transparent, responsible platform makes.